Right of Withdrawal

Cancellation policy

Right of cancellation
You have the right to cancel this contract within fourteen days without giving reasons.
The cancellation period commences fourteen days from the date when the contract is concluded.

In order to exercise your right of cancellation, you must inform us (Donkey Republic Admin ApS, Njalsgade 21E, 5 sal, Kopenhagen S, 2300 Denmark, e-mail: [email protected], phone: (+45) 89887227 by means of a clear statement (e.g. a letter or e-mail sent by post) about your decision to cancel this contract. You may use the attached sample cancellation form for this, but this is not mandatory.

To comply with the period for cancellation, it is sufficient if you send the notification regarding your decision to exercise the right of cancellation before the expiry of the cancellation period.

Consequences of cancellation
If you cancel this contract, we shall refund you all payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from you having selected a different type of delivery than the cheapest standard delivery offered by us) immediately and at the latest within fourteen days from the day on which the notification regarding your cancellation of this contract was received by us. For this repayment, we use the same means of payment that you used for the original transaction unless otherwise explicitly agreed with you; under no circumstances will fees be charged to you as a result of this repayment.

If you have requested that the services commence during the period of cancellation, you must pay us an appropriate amount that corresponds to the percentage of the services already provided by us up to the time you informed us of the decision to exercise your right of cancellation with regard to this contract, compared to the overall scope of the services envisaged in the contract.

Sample cancellation form
(If you wish to cancel the contract, please complete this form and send it back to us.).
To Donkey Republic Admin ApS, Njalsgade 21E, 5 sal, Copenhagen S, 2300 Denmark, e-mail: [email protected]
I/We (*) hereby cancel the contract concluded by me/us (*) regarding the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of the consumer(s) (only if notifying on paper)




(*) Delete as appropriate.